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Household Support Fund

Please note that this fund is only available to East Riding residents.

We recognise that all families may potentially be suffering hardship over the winter period.

The Government announced a Household Support Fund grant to support those who are eligible and most in need.

This scheme is now closed for applications, and we are currently working through all the applications received that met the deadline in date order.

What is it?

On 30 September 2021 Government announced that a new Household Support Fund (HSF) would be available to East Riding of Yorkshire Council to support those most in need this winter. The funding available is primarily be used to support households in the most need with food, energy and water bills. It can also be used to support households with essential costs related to those items and with wider essential costs. In exceptional cases of genuine emergency, it can additionally be used to support housing costs where existing housing support schemes do not meet this exceptional need.

The grant will cover the period 6 October 2021 to 31 March 2022 and payment will be delivered in two phases, phase one will be half of any entitlement paid on receipt of a completed application, phase two will pay the balance of any award in January/February 2022.

Applications for this grant close on 24 December 2021.

Funding has been set aside to pay children whose parent is eligible for free school meals a food voucher during October, Christmas, and February half-term. Vouchers will be issued by the pupil's school. If you receive free school meals already, you will be provided with these directly and you don't need to apply for them. However, you can still use this form to help with fuel and clothing costs for your children.

How much might I receive?

The amount you receive will vary depending on your situation.

You may be entitled to:

Food

£30.00 for food per person, up to a maximum of £150.00 per household. If your children already receive free school meals, you will not receive this part of the fund for your children.

Fuel

£75.00 per household for fuel.

Children's clothing allowance

£20.00 towards winter clothing for children, up to a maximum of £60.00 per household.

An example of how it works

An eligible household made up of two adults and two children would receive a total of £195.

A payment of £97.50 would be paid when the application is approved, with the remaining balance of £97.50 paid in January/February 2022.

We will advise you on the amount you receive upon submitting a successful application.

When will I get it?

Applications closes on 24 December 2021.

Due to the high volumes of application received, it will take us about 14 days to process your application.

If your application is successful, you will receive the payment in 2 parts:

  • Half of your payment will be made once your application is successful
  • The second part of your payment will be made in January or February 2022

The money will be paid directly into your bank account. We ask you for your bank details during the online application.

Please note: due to council offices closing on Thursday, 24 December until Tuesday, 4 January 2022. If your application has not been processed by 24 December 2021, no payment will be made until the new year.

If you require urgent financial assistance please visit Our emergancy assisstance page

Who can apply?

If you receive benefits

You must receive one of the following benefits:

  • Be a resident of the East Riding of Yorkshire
  • Be entitled to council tax support and have been identified as in fuel, food and water poverty
  • Have heat and water element including in the financial assessment of an Adult Care package
  • Be in receipt of housing benefit and classed as in Support Accommodation
  • Be entitled to universal credit and identified as losing the £20 temporary uplift
  • Be entitled to universal credit and in the latest assessment period, have limited capacity to work
  • Be eligible for free school meals and responsible for a child*

*The definition of a child is any person:

  • who will be under the age of 19 as at 31 March 2022; or
  • a person aged 19 or over in respect of whom a child-related benefit (for example, Child Benefit) is paid or free school meals are provided.

If you don't receive benefts?

If you aren't receiving benefits but are still struggling financially this winter, find out how we may be able to help.

Who can not apply

Applications from the following will not be accepted:

  • Residents not residing within East Riding of Yorkshire Council boundary
  • If your child(ren) attend an East Riding school but reside outside of the East Riding boundary
  • Where a child spends time with a parent part of the week, it will be the person who receives child benefit for them that will be entitled to the grant.
  • Applicants who are eligible for free school meals will not receive support for food as a food voucher has already been issued through schools.
Information you will need for your online application

The online form will ask you to provide:

  • Your name
  • Contact details
  • Date of birth
  • National Insurance number
  • Name, date of birth and the school of any children you receive child benefit for
  • Your council tax support or housing benefit claims reference number (if you have one)*

* If you don't have a council benefit claims reference number, you will also need to supply either a:

  • Passport which shows your name, address and date of birth
  • driving licence which shows your name, address and date of birth

To verify your bank account to which we will send your money, you will need to supply a:

  • bank statement which shows your name, address and account details (bank name, sort code and account number)

Uploading document proofs

You can upload these proofs to the form as a photo taken from your phone. If you don't have a phone to do this, instructions are given in the form as to how to supply them another way.

Do not meet the criteria?

If you do not meet the criteria, but would still like to apply for financial help this winter, our emergency assistance scheme may be able to help:

Find out about emergency assistance

What happens next?

You will receive an email confirming the outcome of your application.

If successful, you will receive the money as outlined above.

Appeals

There is no formal right of appeal if a grant application is not successful, however, the applicant may ask for their case to be reviewed within 7 days of our decision.

All reviews will be undertaken by a senior officer who was not involved in making the original decision. This approach ensures the review is impartial, fair and consistent.

All applicants who have requested a reconsideration will be formally notified of the outcome.

Please contact benefit.takeup@eastriding.gov.uk if you wish to submit an appeal.

What other support is available?

Households may also contact their nearest Food Bank if you need emergency support.

Read information about other benefits which you may be entitled to.

Terms and conditions

All applicants must comply with the terms and conditions detailed below:

  • East Riding of Yorkshire Council, in the operation of this scheme, reserves the right to request any evidence, explanation or proofs that it deems necessary and reasonable, in order to properly assess an applicant's entitlement to a grant award. This condition applies at any time during or after the application process.
  • In order to monitor the outcomes and effectiveness of the scheme, East Riding of Yorkshire Council reserves the right to request any evidence, explanation or proofs that it deems necessary or reasonable. This is to satisfy the Department for Work and Pensions (DWP) requirement that all grant recipients may be required to provide, on demand, all evidence and proofs to DWP as DWP deems necessary. These conditions apply during and after the application process.
  • If an applicant fails to satisfy all reasonable requests, made by the Council, the Council reserves the right to either not pay an award, or request the repayment of an award already paid.
  • Any refusal to cooperate with the Council for the purposes of the functions of Section D of this scheme (this section) will result in the rejection of the application and any grant payments already made, will be recalled.
  • East Riding of Yorkshire Council may share information with the Councils Holiday Activities Programme as further support may be available under this scheme.
Fraud prevention

The Council reserves the right to undertake any checks it considers necessary to prevent fraudulent payments of grants.

Payments of the grant will be a one-off lump sum per household and will only be made direct into a UK bank. Any bank details supplied will be subject to anti-fraud measures. Payments will only be made into accounts that are in the name of the applicant.

The Council will not accept any deliberate manipulation, misrepresentation or fraud. Any business caught falsifying their records to gain grant monies will face prosecution and any grant funding issued will be clawed back. Grants paid in error will also be subject to claw back.

We will use your information to assess your application for a grant. We will confirm information about you and your account with credit referencing agencies. We will do this to ensure that the details you give are correct and that your identity is valid.

Where is it suspected that an applicant has obtained Emergency Assistance by misrepresentation or failure to disclose a material fact this will be investigated under East Riding of Yorkshire Council's Fraud Policy in line with the Theft Act 1968 sections 15, 15(a), 17 & 24(a) and Fraud Act 2006 sections 2,3,4,6 & 7.

If you provide false or inaccurate information, we will record this. We and other fraud prevention agencies may use and search these records to prevent fraud.

The Council and the Government will not accept deliberate manipulation and fraud. Any individual caught falsifying their records to gain grant money will face prosecution and any funding issued will be subject to claw back.

To minimise the risk of fraudulent grant claims, the Council's Fraud Investigation Team will carry out anti-fraud checks. We may use data provided by third parties in undertaking verification of claims. We will store this information electronically and will share it with other Council Officers who may be involved in considering your grant.

The Council is compliant with the Data Protection Act 2018 and is complaint with all its obligations under the General Data Protection Regulation.

All data collected will be stored in accordance with the law and will destroyed in-line with the Council's data retention policy.

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