It is important that you keep in touch with the council tax service and let us know if you are going to miss a payment or not pay the full amount. If you have any questions you can contact us at:
If you need help to pay your council tax, whatever your age and circumstances, you should claim council tax support.
Claim council tax support as part of a new Universal Credit claim
If you are making a new claim for Universal Credit, you can claim council tax support at the same time. You must indicate on your Universal Credit that you pay council tax - if you do not, the council will not automatically receive your council tax support claim.
If your Universal Credit claim is refused you will then have to make a separate claim for council tax support.
Claim council tax support separately
If you are not making a claim for Universal Credit, then you must make a separate claim for council tax support.
You can claim council tax support online.
Council Tax Hardship fund
As part of its response to COVID-19, the Government have provided Local Authorities in England with new Council Tax Hardship funding to support economically vulnerable people and their households.
This fund will be used to reduce council tax bills in the 2021/22 financial year by up to £150 for working age council tax payers who are in receipt of council tax support.
The reduction of up to £150 is a one off reduction to your council tax bill for 2021/22, and will be applied directly to your council tax account. If your previous bill was £150 or more, then the full £150 reduction should have been applied; if your bill was less than £150, then your bill should be reduced to zero.
The additional reduction of up to £150 can only be given once, you will not receive a further reduction should you change address in the East Riding area during 2021/22 or between Local Authority areas.
Where this reduction leaves a council tax account in credit due to payments already made, a refund will be provided.
Further information can be found at GOV.UK (external website)
Revised council tax bills are currently being issued, however, you can view your council tax account 24 hours-a-day, every day online using our online service:
View my council tax account online