Language and alternative formats

Help with language and provision of alternative formats for deaf or hearing-impaired residents, or those who do not have English as a first language.

I don't speak English. Can you help?

We want to make our services accessible to everyone. We understand English is not everyone’s first language so we try to provide a range of interpreting and translation facilities to meet your needs.

We can help to translate information on all of our services for you

This service is free and available through all customer service centres and other customer service points such as libraries and leisure centres.

Find your nearest customer service centre, library or leisure centre.

How can I learn to speak English?

If English isn't your main language, you can do a course to help you improve your English. These courses are called ESOL or English for Speakers of Other Languages. Find out more using the link below:

National Careers Service - advice on courses in other languages (external website)

BBC Learning English (external website)

Is there any information on services in British Sign Language (BSL)?

Developed in partnership with Humberside Police Authority, Humberside Police Force, the former NHS East Riding of Yorkshire and Humberside Fire and Rescue Service, the British Sign Language clips show the different services provided by all the organisations so that deaf and hearing impaired residents can access these services.

NHS videos

We currently have three videos, provided by the NHS, available to watch on our YouTube channel:

East Riding Clinical Commissioning Group - British Sign Language (external YouTube video)

NHS Help and Support for You - British Sign Language (external YouTube video)

NHS Choose Well - British Sign Language (external YouTube video)

Other videos

The following videos are in Windows Media Player format. The sizes of each video are next to the link. Each link will open the video in a new window using Windows Media Player.

Can I translate this website into another language?

You can choose to display this website in another language by using the Google Translate plugin. Simply choose your language from the selection box below and the website will reload displaying page text in your chosen language. 

Please note: we are not responsible for any inaccuracies in the translation service.

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