Find out how you can cancel a council service such as gym membership, refuse collection and lifeline agreements. Find out how to tell us if you have moved house, and information on how to claim a refund.
Cancellations to gym memberships need to go directly to the leisure centre where the original agreement was made. Once this is actioned by Leisure services, we will then cancel your payments and refund any overpaid amounts.
You can find out how to cancel your Lifeline subscription on our Your Life, Your Way website.
Please contact business waste to discuss your requirements.
Tel: (01482) 395580
If you or a family member no longer require a care package, you will need to contact your care co-ordinator at your local community wellbeing team:
Tel: (01482) 396732
Tel: (01482) 396333
Tel: (01482) 396861
Tel: (01482) 392620
Tel: (01482) 396532
If you have recently received an invoice from the council please provide your new address using the 'Contact the council' option.
We will then send you a revised invoice to your new address.
Please use the 'Contact the council' option and we will investigate any potential refunds.
Alternatively, you can contact us by phone on (01482) 394862.
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