If you want to make a compliment/complaint about a particular service, please contact the organisation that runs the service in the first instance as they are best placed to resolve any issues quickly.
If you would like to make a compliment/complaint about a Council service, please visit:
Tell us how it is (external Council website - opens in new window)
To make a compliment/complaint about a school, please visit:
Concerns and Complaints about schools, colleges and academies (external Council website - opens in new window)
To make a compliment/complaint about a health service, please visit:
Healthwatch - Making a complaint (external website - opens in new window)
They can tell you how to complain/compliment a health service provided through various health providers.
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. For more information on PALS, finding your nearest PALS and how to complain about a NHS Service please visit:
what is PALS page on the NHS website (external website)
To make a compliment/complaint about a voluntary organisation, please discuss this with the group leader/organiser. If you are not satisfied with the outcome and if the group is registered with charity commission you could make contact with them.